Kimiya is an AI Engine provides effective and efficient customer service through generative AI and LLM. Kimiya is available 24/7 to answer your questions.

Yes, the Kimiya AI platform is accessible on mobile devices and tablets. You can use the web interface or the URL for seamless access.

Yes, you can set the digital staff language. There are up to 20+ languages.

You may train the digital staff by using documents in the file type PDF, Doc, and Docx. Or you may Simply enter a URL, and the digital staff will be trained using the content found on that webpage.

The background of the workspace is synchronized with the digital staff's background. You may change the background of the workspace by changing the digital staff's background. Simply click into your digital staff, you may change the background in the basic settings. Click the link to open new tab for more details.

No. Currently, to initiate a retraining, you need to access the panel and manually train the digital staff with the same website again.

You can try the free version by registering a new account, which provides a 14-days trial period.

Please check your junk mail folder and wait a few minutes. If you still have not received the email, please resend the request link.

As long as you have enough credits for the message, there are no limits for number of messages.

You may see the details of each credit deduction of the digital staff's chat when you check out the “Chat History” in the “Dashboard” Panel.

You can change or cancel your subscription plan at any time. You can find your subscription record inside the panel. Simply click the “My subscription” button and you may cancel your current subscription plan. All the add-ons will also be cancelled.

Depends on the documentation file size, or the website’s pages. Usually, it should be done within few minutes.

There is no limit to the number of messages as long as you have enough message credits.